On January 15th, FIS (our debit card processor) had a major power outage which caused delays in debit card tranactions being posted to our members' accounts.
FIS posted many of the unposted transactions on February 4th. The credit union manually posted many transactions on February 7th. FIS erroneously reversed some transactions from January and these were corrected on February 7th as well.
Please be aware that these transactions were from the middle of January and bacause of the late posting, they will not appear on your January statement. They will appear on your February statement.
If you notice any missing transactions, please notify the credit union as soon as possible.
FIS and the credit union apologize for the inconvenience that this situation caused you.
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